Your profession demands dedication and expertise every day.
We're here to support you, so you can focus on our common mission: animal well-being.
Need a guide on how to use the transactional site? Questions about controlled substances? You're sure to find the answers here and more!
Transactional website webinar
Maximize your searches with similar products, uses, filters and manage order receptions.
Refrigerated products
Consult the receiving inspection guide
Damaged products
Return procedure
Recall notice
Product recall response process
Product research
Make the most of your time by using our navigation categories
Missing product
The product you want is not on the website. Why?
Similar products
Suggestion for similar or replacement products
Product status
Out of stock and special orders
Place an order
From ordering to shipping in just a few steps
Shopping list
Develop personalized shopping lists
Quick order
Procedure to place a quick order
Orders and Invoicing section
Find out how to access your documents
Manage the users
Manage and assign your team's accesses autonomously
Manage the wallet
Add, modify or delete a credit card
Communication preferences
Find out how to subscribe to communications
Purchase reports
A summary or detailed view of all the data you need!
Product list
Extract product lists with prices
What topic do you have questions about?
Frequently asked questions
Orders and deliveries
Prices
Invoicing and payment
Access to the platform
Products
Security and confidentiality
Returns and refunds
Controlled substances
Please note that you must be logged in to access the price lists. To do so, click on "Log in" in the top right-hand corner.
Access to the order site