Your mission
With your expertise in account management and client development, you will be responsible for achieving sales and budget objectives. You will also be expected to manage your territory with autonomy and strong organizational skills.
« The account manager is a trusted advisor for veterinary practices. They are dedicated to supporting them throughout their journey toward achieving their goals. Through their interpersonal skills and their ability to understand business needs, they match the right solutions to the needs expressed. » — Frédéric Côté, Vice President of Sales and Business Development.
What you’d mainly be responsible for:
- Understanding clients’ needs and proposing solutions through a consultative approach;
- Identifying business opportunities and promoting CDMV’s services to veterinary practices;
- Ensuring customer satisfaction. In the event of an issue, notifying head office and proposing constructive solutions;
- Achieving the approved and budgeted financial objectives;
- Reporting on the situation each quarter and making the necessary adjustments;
- Participating in veterinary conferences and presenting the company’s services;
- Completing administrative documentation, including the weekly CRM report and the bi‑monthly expense report.
We would like to meet you if you have:
- A college diploma (DEC) in Business Administration with experience in sales representation, or equivalent experience;
- Relevant experience with veterinary clinics (an asset);
- Experience with Microsoft Dynamics CRM or any other CRM (an asset);
- Knowledge of basic Microsoft Office applications;
- A valid driver’s license and access to a car, as regular travel is required to meet with clients;
- Availability to work 4 to 5 weekends per year, mainly for conferences;
- Bilingualism (an asset);
- Ease with various digital tools, whether for use or demonstration;
- Strong ability to analyze and interpret data and results.
And if you recognize yourself in:
- The ability to demonstrate resourcefulness, flexibility, and versatility;
- Ease in setting priorities and efficiently managing multiple files simultaneously;
- Willingness to travel, including overnight stays;
- The ability to navigate a rapidly changing environment;
- The values we share: well‑being, inclusiveness, attentiveness, efficiency, and agility.
We offer, among other things:
- A competitive pension plan;
- Group insurance, including life, disability, and dental coverage;
- An Employee and Family Assistance Program (EFAP);
- A structured onboarding and integration program;
- A talent management program;
- A company that promotes career growth;
- Remote work*.
*The position is remote; however, the employee must reside within the territory they serve, as regular travel to client locations is required (3–4 days per week).
**Territory covered: The four Atlantic provinces: New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland.
CDMV is Canada’s leading distributor of products dedicated to veterinary practices.
We have been supporting veterinarians and their teams with a wide variety of quality products since 1972.
We fulfill our mission by striving for consistent operational excellence at all our distribution centers located in Alberta, Ontario, Quebec and Nova Scotia.
Joining CDMV means joining over 375 employees who care about the health and well-being of animals.
CDMV applies an equal access employment program and encourages women, ethnic or visible minorities, people with disabilities and Indigenous people to apply to published job offers.