Delivery and customer service hours may be disrupted during holidays. For more information, please refer to the schedules below.
To track your order, we invite you to use the Shipments section via Orders.
See schedules:
> Easter
Atlantic Provinces
No deliveries will be made on Monday, February 17. Deliveries will resume on Tuesday, February 18.
Quebec Province
No disruption to operations
Ontario
No deliveries will be made on Monday, February 17. Deliveries will resume on Tuesday, February 18.
Western Canada
No deliveries will be made on Monday, February 17. Deliveries will resume on Tuesday, February 18.
Customer Service:
Our customer service will be open with reduced staff on Monday, February 17.
Atlantic Provinces
No deliveries will be made on Friday, April 18. Deliveries will resume on Monday, April 21.
Quebec Province
No deliveries will be made on Monday, April 21. Deliveries will resume on Tuesday, April 22.
No refrigerated products deliveries will be made between April 18 and 21.
If your establishment is closed for this holiday, regular deliveries will resume on Tuesday, April 22.
Clients with fixed delivery days during this period will receive their orders on Tuesday, April 22.
Ontario
No deliveries will be made on Friday, April 18. Deliveries will resume on Monday, April 21.
Western Canada
No deliveries will be made on Friday, April 18. Deliveries will resume on Monday, April 21.
Customer Service:
Our customer service will be closed on Friday, April 18, and will be open with reduced staff on Monday, April 21.
Atlantic Provinces - Quebec - Ontario
No deliveries will be made on Monday, May 19.
All deliveries will be delayed by 24 hours.
Western Canada
No deliveries will be made on Monday, May 19.
Delivery schedules will be modified as follows:
Ambient products:
- Deliveries scheduled for Monday: delayed by 24h.
- Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
Refrigerated products:
- Deliveries scheduled for Monday:
- CDMV transport: delayed by 24h.
- Other carriers: delayed by 48 to 72h. - Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
- Deliveries scheduled for Wednesday: some deliveries may be delayed by 24h.
Customer Service:
Our customer service will be closed on Monday, May 19.
Quebec Province
No deliveries will be made on Tuesday, June 24.
All deliveries will be delayed by 24 hours.
Atlantic Provinces – Ontario - Western Canada
No disruption to operations
*Including Ontario customers served from St-Hyacinthe distribution center
Customer Service:
Our customer service will be open with reduced staff on Tuesday, June 24.
Atlantic Provinces - Quebec - Ontario
No deliveries will be made on Tuesday, July 1st.
All deliveries will be delayed by 24 hours.
Western Canada
No deliveries will be made on Tuesday, July 1st.
Delivery schedules will be modified as follows:
Ambient and refrigerated products:
- Deliveries scheduled for Tuesday: delayed by 24h.
- Deliveries scheduled for Wednesday: delayed by 24h, except for those carried out by CDMV transport.
- Deliveries scheduled for Thursday: some deliveries not made by CDMV transport may be delayed by 24 hours.
Customer Service:
Our customer service will be closed on Tuesday, July 1st.
Quebec Province
No disruption to operations
Atlantic Provinces – Ontario
No deliveries will be made on Monday, August 4.
All deliveries will be delayed by 24 hours.
Western Canada
No deliveries will be made on Monday, August 4.
Delivery schedules will be modified as follows:
Ambient products:
- Deliveries scheduled for Monday: delayed by 24h.
- Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
Refrigerated products:
- Deliveries scheduled for Monday:
- CDMV transport: delayed by 24h.
- Other carriers: delayed by 48 to 72h. - Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
- Deliveries scheduled for Wednesday: some deliveries may be delayed by 24h.
Customer Service:
Our customer service will be open with reduced staff on Monday, August 4.
Atlantic Provinces - Quebec - Ontario
No deliveries will be made on Monday, September 1st.
All deliveries will be delayed by 24 hours.
Western Canada
No deliveries will be made on Monday, September 1st.
Delivery schedules will be modified as follows:
Ambient products:
- Deliveries scheduled for Monday: delayed by 24h.
- Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
Refrigerated products:
- Deliveries scheduled for Monday:
- CDMV transport: delayed by 24h.
- Other carriers: delayed by 48 to 72h. - Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
- Deliveries scheduled for Wednesday: some deliveries may be delayed by 24h.
Customer Service:
Our customer service will be closed on Monday, September 1st.
Atlantic Provinces
No disruption to operations, except for clients in Newfoundland:
Some deliveries of refrigerated products and controlled substances scheduled for September 30 may be slightly delayed.
Quebec
Some deliveries of controlled substances scheduled for Tuesday, September 30 or Wednesday, October 1 will be delayed by 24 hours.
Ontario
No disruption to operations
Western Canada
No disruption to operations, except for clients in Manitoba and British Columbia:
No deliveries will be made on Tuesday, September 30.
Delivery schedules will be modified as follows:
Ambient and refrigerated products:
- Deliveries scheduled for Tuesday: delayed by 24h.
- Deliveries scheduled for Wednesday: some deliveries may be delayed by 24h.
Customer Service:
Our customer service will be open on Tuesday, September 30.
Atlantic Provinces, Quebec, Ontario
No deliveries will be made on Monday, October 13.
All deliveries will be delayed by 24 hours.
Western Canada
No deliveries will be made on Monday, October 13.
Delivery schedules will be modified as follows:
Ambient products:
- Deliveries scheduled for Monday: delayed by 24h.
- Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
Refrigerated products:
- Deliveries scheduled for Monday:
- CDMV transport: delayed by 24h.
- Other carriers: delayed by 48 to 72h. - Deliveries scheduled for Tuesday: delayed by 24h, except for those carried out by CDMV transport.
- Deliveries scheduled for Wednesday: some deliveries may be delayed by 24h.
Customer Service:
Our customer service will be closed on Monday, October 13.
Atlantic Provinces
No deliveries will be made on Tuesday, November 11.
Deliveries will resume on Wednesday, November 12.
Quebec Province and Ontario
No disruption to operations
Western Canada
Delivery schedules of ambient and refrigerated products will be modified as follows.
Deliveries scheduled
Tuesday:
- CDMV transport: delayed by 24h.
- Other carriers: most deliveries will be postponed by 24 to 48h.
Wednesday:
- Some shipments may be delayed by 24h, except for those carried out by CDMV transport
Thursday:
- Some shipments to British Columbia may be delayed by 24 hours.
Customer Service:
Our customer service will be open with reduced staff on Tuesday, November 11.
Wednesday
December 24
Ambient and refrigerated deliveries1
Thursday
December 25
No delivery2
Friday
December 26
No delivery2
Monday
December 29
Ambient and refrigerated deliveries
Tuesday
December 30
Ambient and refrigerated deliveries
Wednesday
December 31
Ambient and refrigerated deliveries1
Thursday
January 1
No delivery2
Friday
January 2
No delivery2
- Only CDMV transport makes refrigerated deliveries in the provinces of Quebec and the Atlantic.
- Deliveries normally scheduled for those days will be postponed to the next business day.
Western Canada
Monday, December 22
Ambient and refrigerated deliveries
Tuesday, December 23
Ambient and refrigerated deliveries1
Wednesday, December 24
Ambient and refrigerated deliveries1
No shipping
Thursday, December 25
No shipping or delivery3
Friday, December 26
No shipping or delivery3
Monday, December 29
Ambient3 and refrigerated deliveries1-2
Tuesday, December 30
Ambient3 and refrigerated deliveries1
Wednesday, December 31
Ambient3 and refrigerated deliveries1-2
No shipping
Thursday, January 1
No shipping or delivery3
Friday, January 2
Ambient and refrigerated deliveries1
No deliveries by CDMV transport
- Refrigerated delivery schedule based on your transit time for carriers other than CDMV transport:
- 1 day: December 23 and 30
- 2 days: December 24 and January 2
- 3 days: January 2
-
Only CDMV transport handles refrigerated products deliveries.
-
Detailed delivery schedule for ambient products for carriers other than CDMV transport:
Alberta:
- December 25: delivered on December 29 or 30
- December 26: delivered on December 30 or 31
- January 1: delivered on January 2 or 5
- January 2: some scheduled deliveries will be delivered on Monday, January 5
Saskatchewan:
- December 25: most scheduled deliveries will be delivered on December 29
- December 26: delivered on December 31
- January 1: delivered on January 2 or 5
- January 2: some scheduled deliveries may be delivered on January 5
British Columbia:
- December 25: delivered on December 29
- December 26: delivered on December 31
- January 1: delivered on January 2
- January 2: some scheduled deliveries may be delivered on Monday, January 5
Manitoba:
- After December 24, most deliveries will take place on December 30, January 2, and January 5.
Customer Service:
Wednesday
December 24
Reduced staff*
Thursday
December 25
Closed
Friday
December 26
Reduced staff
Tuesday
December 31
Reduced staff*
Thursday
January 1
Closed
Friday
January 2
Reduced staff
*Exceptionally, Customer Service will close at:
- 2:00 p.m. (Pacific time) in British Columbia
- 3:00 p.m. (Mountain time) in Alberta
- 5:00 p.m. (Eastern time) in Quebec and Ontario
- 6:00 p.m. (Atlantic standard time) in Atlantic
Invoicing 2025:
Given the large end-of-year order volume, we would appreciate it if you could place your orders as soon as possible so that your invoices can be dated in 2025 (rather than 2026).