Internal Account Manager – Veterinary channel

As an Internal Account Manager, you will be the driving force behind the representation of CDMV’s private brand products as well as products from partner suppliers in the Partner+ program. Your main role will be to make outbound calls to veterinary clinics across Canada, whether they are CDMV clients or not, to present and promote our solutions, while adopting a consultative and relationship-based approach. Through your prospecting efforts and rigorous follow-up, you will contribute to sales growth and foster customer loyalty.

« The ideal candidate stands out for their ability to recognize opportunities and build trusting relationships. Their sense of initiative, combined with their relationship‑focused approach, makes them a key contributor to market development and to enhancing the visibility of our partners. » Frédéric Côté, Vice-president | Sales & Business Development.

• Making targeted outbound calls to veterinary clinics to present CDMV’s private brand products and Partner+ products;
• Adapting your pitch according to the profile of the decision-maker (or influencer) in the clinic and the type of product being sold;
• Identifying client needs and proposing relevant solutions, prioritizing a consultative and relationship-based approach;
• Supporting clients in change management, particularly regarding the introduction of private brand products;
• Rigorously documenting interactions and sales opportunities in the CRM;
• Achieving sales activity targets and approved/budgeted financial objectives (telephone prospecting, conversion to sales);
• Ensuring customer satisfaction and loyalty;
• Collaborating with internal teams for support and opportunity management;
• Demonstrating flexibility in presenting multiple, sometimes changing products;
• Possibility of evolving towards the management of a virtual territory, depending on future needs;
• Representing CDMV at internal or external professional events, as needed.

• A college diploma in business administration or equivalent experience;
• Experience in commercial representation;
• Proven ability to sell tangible products, demonstrated by previous results;
• A relationship-based, consultative approach;
• Bilingualism (Quebec only): excellent verbal and written communication in French and English ;
• Excellent verbal and written communication in English (elsewhere in Canada)
• Excellent organization and autonomy;
• Sense of urgency and ability to generate a high volume of calls;
• Excellent ability to work as part of a team and collaborate with peers.
• Proficiency with IT tools (CRM, Microsoft Office suite).

Assets:

• Experience in the veterinary sector;
• Ability to understand medical products and explain their value clearly;
• Flexibility and adaptability regarding the diversity of products and stakeholders;
• Patience and persistence in managing client change.

We offer, among other things:

• Competitive base salary;
• Variable portion linked to sales performance;
• Attractive retirement plan;
• Group insurance including life, disability, and dental coverage;
• Employee and family assistance program (EFAP);
• Onboarding and integration program;
• Talent management program;
• A company that encourages career progression;
• Hybrid (in Quebec) and remote work (elsewhere in Canada).

CDMV values
Well-being, universality, listening, efficiency, agility.

CDMV – The Pan-Canadian distributor for veterinary practices
We support veterinary teams by offering a wide variety of quality products. We ensure the right product is delivered, in the right quantity, at the right time, and have been doing so since 1972.

Four distribution centers in Canada
We fulfill our mission by striving for operational excellence in all our distribution centers located in Alberta, Ontario, Québec, and Nova Scotia.

An engaged team
Every day, our 375 loyal employees, their talents, and their knowledge serve veterinary teams so they can focus on what truly matters: animal care.

Are you inspired?

Apply today!

CDMV applies an equal employment opportunity program and encourages women, ethnic or visible minorities, persons with disabilities, and Indigenous people to apply for posted job offers.