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Available position

Quality and Compliance Coordinator (PQRS)

St-Hyacinthe (Quebec) Permanent
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Your mission

Through your attention to detail and organizational skills, you will ensure that quality standards are met and maintained. Due to the nature of the products you will be dealing with, your work will be governed by very stringent regulations.


“The ideal applicant demonstrates a high degree of discipline and is highly committed to regulatory compliance.” – Hassan Malekeddine, Head of Quality service & QPIC.


What you’d mainly be responsible for:

  • Checking the status of orders (placed and released) and making sure the correct orders have been received;
  • Authorizing and verifying client returns;
  • Conducting supplier returns;
  • Authorizing the opening of online accounts for controlled substance orders;
  • Preparing a monthly inventory of “non-sellable” products and authorizing claims;
  • Reporting any unexplained discrepancies to Health Canada as well as to the police station and, if necessary, completing a loss or theft report;
  • Ensuring that controlled substance orders are prepared and shipped on a daily basis, with the designated carrier;
  • Resolving issues related to vault production activities;
  • Performing cycle counts at the end of the production day;
  • Monitoring the temperature alarms on a daily basis in the various distribution centres (refrigerators, freezers) and guiding any deviations accordingly;
  • Performing temperature sensor alarm tests;
  • Calibrating temperature sensors in the various centres and preparing the corresponding reports and certificates;
  • Translating documents such as the Standard Operating Procedures (SOPs);
  • Preparing and implementing potential maps in various centres;
  • Managing change controls;
  • Working in collaboration with the Head of Quality service and accompanying him in his daily activities, as needed and depending on the projects in progress.

Does this describe you?

  • A Bachelor’s Degree in Veterinary Medicine or Science;
  • Two years of experience in the area of logistics;
  • A good knowledge of Good Manufacturing Practices (GMP);
  • Some knowledge of ISO standards and Health Canada’s regulatory requirements for the distribution of drugs and controlled substances;
  • Excellent oral and written communication skills (French and English);
  • A high level of proficiency in Office Suite, knowledge of CRM Microsoft and Oracle, an asset;
  • Knowledge of the veterinary medicine environment, as an asset;
  • Not been found guilty, over the past 10 years of your adult life, of: a drug-related offence committed in Canada or of an offence that was committed in a country other than Canada, but which would have constituted a drug-related offence if it had been committed in Canada.

Does this sound like you? 

  • Ability to detect non-compliances;
  • Organizational skills and sound judgement;
  • Ability to manage priorities;
  • Excellent ability to analyze and interpret regulations and other applicable guidelines;
  • Our six Beacons of light, these values that we share: create value, be versatile, have the Inner fire, be devoted, be a team player and be collaborative.

Apply now

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