We all care for animals.
By Anthony Castelli
We also like technology.
Hired in 2011 as an application support agent for VetWare, CDMV’s management software for veterinary clinics, I was immediately plunged into the world of veterinary practice from my first day on the job.
Through my conversations with clients and numerous visits to vet clinics, I quickly learned about the different aspects of their daily reality and, in the process, became fascinated by the work they do. Their passion and total dedication to their profession is unmistakable.
Over the years, I’ve gone on to hold several positions in CDMV’s IT Department, always working closely with our clients. Then, one day, I was invited to join the marketing team in order to put my expertise to use for the crucial testing phase of the e-commerce platform we were planning to market.
Interesting fact: it was around this same time that I fell under the spell of a gorgeous, raven-furred beauty named Arc – an adorable Goldendoodle who’s been a part of my life for the past three years.
But that’s a whole other story…
My career path has led me to my current job of IT product specialist, a role that makes me the main point of contact between our clients and the IT Department. In other words, I’m in charge of “translating” our clients’ needs into IT language so as to facilitate communication between our teams and make sure we all have the same understanding of users’ needs.
As everyone knows, CDMV has undergone a process of major change over the past few years, including a redefinition of our priorities. One of the top priorities established within my department is the security of data management, a key issue that our dedicated teams manage on a daily basis with the help of specialized external partners. As part of that effort, we’re constantly researching, training and finetuning our resources to perform the delicate balancing act required to deal with issues that are both highly sensitive and intangible.
The saying “What you don’t know won’t hurt you” has never been further from the truth!
No one wants to compromise their company’s security, much less that of its clients. Thus, to protect our clients’ security – and, by extension, that of their clients – many months ago, my team and I embarked on an intense phase of analysis and documentation of our processes. This was followed by the validation of our internal processes in order to identify any potential security threats and reinforce our existing security measures. We inspected absolutely everything with a fine-tooth comb. It was a painstaking task, but we were able to keep each other motivated thanks to the team’s passion and dedication to optimizing our service offer.
And that’s precisely what I love most about my job: the opportunity to combine the robustness of technology with human passion.
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