< Back to the list
Invoices, statements and packing slips

Invoices

To receive your invoices by email:

  • Visit the “Profile” section of the CDMV transactional platform
  • Log in to your account
  • In the section on the left, choose the “Preferences” menu
  • In the “Business Correspondence” section, check the first two boxes
    • If you are already using eServices, the first box will already be selected. As part of CDMV’s digital transition initiative, this box will have  already been  selected as of September 1st, 2020
  • Click on “Apply” to confirm your choice

Things to note:

  • The format of the invoice will be identical to that used for the paper version.
  • The eServices option will be available at all times.
  • Once the new invoicing option has been activated, if invoices are issued on your account on the day of activation, you will receive an email the next day containing a secure link. By clicking on the link DOWNLOAD YOUR INVOICES, you will have access to your invoices. The invoice format itself has not changed.
  • If several invoices were issued on your account the previous day, the link will bring up a PDF document which contains all of the previous day’s invoices in a single click.
  • You then simply need to process your invoices as you normally would.
  • The secure link will be valid for 30 days. Should you choose not to click on the link before it expires, you will still be able to access your invoices via the eServices section of the transactional website. 

Accessing your invoices via the eServices:

Invoices for all transactions in your CDMV client account are available online and invoices for your new transactions will be available the day after your order is shipped, whether they were placed online or over the phone.

Follow these steps to obtain a PDF version of your invoice:

  • On the transactional website, click on “eServices” in the upper right hand menu
  • Log in to your account
  • Go to the “Invoices” submenu. By default, this section displays the invoices for the last seven days
  • Use the search tool to find the invoice you are looking for (if applicable)
  • Click on the invoice number in the first column
  • The PDF version of your invoice will be displayed on the screen

– TIP –

If you specify a range of dates for your search, you will be able to download a single PDF containing all the invoices produced during that period.