Your first steps on the platform

From ordering to shipping in 6 steps

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1- Browse the product catalogue

 

Using the menu, explore products by using categories and their sub-categories, too.

You can also find a product using the search bar.

Read our article on navigation here.

 

2- Select your products

 

You can refine your search results by using sorting options and filters.

We have also improved our product description pages so you can easily see all the available variants of a product.

 

Please note

Do you want to check product ingredients or contraindications or learn how to safely dispose of a product? This information may be available on the product description page! Our team will be gradually adding relevant information to the product description pages in order to constantly enrich them.

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3- Review your shopping cart

 

Did you find what you were looking for? Now it’s time to review your cart. To do so, simply click on the shopping cart icon and, if needed, adjust or remove products.

Did you know?

You can sort your items by category and modify the quantities in the same space.

 

4- Place your order

 

After completing and reviewing your order, select a shipping and billing address. 

 

Once you have completed and reviewed your order, select your shipping and billing addresses. Then, check the desired method of payment. You have the choice between “Charge to account” or pay by credit card. The management of credit cards is done via the Wallet section.

 

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5- Track your order

 

You can now track your order every step of the way, from its reception by our team to its shipment to your establishment.

 

Please note

Your personalized prices will appear in the order confirmation email.

 

 

6- Access your purchase history

 

You can view your purchase history and order details at any time. In the future, it will be possible for you to re-order items in your purchase history.

 

Please note

Only orders placed from this platform are available in your order history.

 

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Access to the order site

Regular products
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Controlled substances
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You don’t have access? Make a request here.