Delivery and customer service hours may be disrupted during holidays. For more information, please refer to the schedules below.
To track your order, we invite you to use our website.
See schedules:
> Easter
Atlantic Provinces
No deliveries will be made on Friday, March 29. Deliveries will resume on Monday, April 1.
Quebec Province
Some transport partners will not make deliveries on Friday, March 29 and Monday, April 1.
No refrigerated products deliveries will be made during this period.
If your establishment is closed for this holiday, regular deliveries will resume on Tuesday, April 2.
Clients with fixed delivery days during this period will receive their orders on Tuesday, April 2.
Ontario
No deliveries will be made on Friday, March 29. Deliveries will resume on Monday, April 1.
Western Canada
No deliveries will be made on Friday, March 29. Deliveries will resume on Monday, April 1.
Customer Service:
Our customer service will be closed on Friday, March 29, and will be open with reduced staff on Monday, April 1.
Atlantic Provinces
No deliveries will be made on Monday, May 20. Deliveries will resume on Tuesday, May 21.
Quebec Province
No deliveries will be made on Monday, May 20. Deliveries will resume on Tuesday, May 21.
Ontario
No deliveries will be made on Monday, May 20. Deliveries will resume on Tuesday, May 21.
Western Canada
No deliveries will be made on Monday, May 20. Deliveries will resume on Tuesday, May 21.
Customer Service:
Our customer service will be closed on Monday, May 20.
Atlantic Provinces
No disruption to operations
Quebec Province
No deliveries will be made on Monday, June 24.
Some deliveries will resume on Tuesday, June 25. However, all other deliveries, including refrigerated products, will resume on Wednesday, June 26.
Ontario
No disruption to operations
Western Canada
No disruption to operations
Customer Service:
Our customer service will be open with reduced staff on Monday, June 24.
Atlantic Provinces
No deliveries will be made on Monday, July 1st. Deliveries will resume on Tuesday, July 2nd.
Quebec Province
No deliveries will be made on Monday, July 1st. Deliveries will resume on Tuesday, July 2nd.
Ontario
No deliveries will be made on Monday, July 1st. Deliveries will resume on Tuesday, July 2nd.
Western Canada
No deliveries will be made on Monday, July 1st. Deliveries will resume on Tuesday, July 2nd.
Customer Service:
Our customer service will be closed on Monday, July 1st.
Atlantic Provinces
No deliveries will be made on Monday, August 5. Deliveries will resume on Tuesday, August 6.
Quebec Province
No disruption to operations
Ontario
No deliveries will be made on Monday, August 5. Deliveries will resume on Tuesday, August 6.
Western Canada
No deliveries will be made on Monday, August 5. Deliveries will resume on Tuesday, August 6.
Customer Service:
Our customer service will be open with reduced staff on Monday, August 5.
Atlantic Provinces
No deliveries will be made on Monday, September 2nd. Deliveries will resume on Tuesday, September 3rd.
Quebec Province
No deliveries will be made on Monday, September 2nd. Deliveries will resume on Tuesday, September 3rd.
Ontario
No deliveries will be made on Monday, September 2nd. Deliveries will resume on Tuesday, September 3rd.
Western Canada
No deliveries will be made on Monday, September 2nd. Deliveries will resume on Tuesday, September 3rd.
Customer Service:
Our customer service will be closed on Monday, September 2nd.
Atlantic Provinces
No disruption to operations
Quebec Province
No disruption to operations
Ontario
No disruption to operations
Western Canada
No disruption to operations
Customer Service:
Our customer service will be open on Monday, September 30.
Atlantic Provinces
No deliveries will be made on Monday, October 14. Deliveries will resume on Tuesday, October 15.
Quebec Province
No deliveries will be made on Monday, October 14. Deliveries will resume on Tuesday, October 15.
Ontario
No deliveries will be made on Monday, October 14. Deliveries will resume on Tuesday, October 15.
Western Canada
No deliveries will be made on Monday, October 14. Deliveries will resume on Tuesday, October 15.
Customer Service:
Our customer service will be closed on Monday, October 14.
Atlantic Provinces
No deliveries will be made on Monday, November 11. Deliveries will resume on Tuesday, November 12.
Quebec Province
No disruption to operations
Ontario
No disruption to operations
Western Canada
No deliveries will be made on Monday, November 11. Deliveries will resume on Tuesday, November 12.
Customer Service:
Our customer service will be open with reduced staff on Monday, November 11.
Due to reduced carrier availability during this period, delivery times may be slightly extended. Additionally, mid-week holidays increase the number of non-delivery days, which can complicate your supply planning. The impact is even more significant for refrigerated products.
Deliveries:
Tuesday
December 24
Limited service*
Wednesday
December 25
No delivery
Thursday
December 26
No delivery
Friday
December 27
Limited service*
Tuesday
December 31
Limited service*
Wednesday
January 1
No delivery
Thursday
January 2
No delivery
Friday
January 3
Limited service*
*Limited service:
- Only certain carriers make deliveries.
- Orders containing refrigerated items may be delivered on the next working day.
- Newfoundland & Labrador (air freight): no deliveries on Dec. 27, will restart on Dec. 30 and no deliveries on Jan. 3, will restart on Jan. 6.
Customer Service:
Tuesday
December 24
Reduced staff*
Wednesday
December 25
Closed
Thursday
December 26
Reduced staff
Tuesday
December 31
Reduced staff*
Wednesday
January 1
Closed
Thursday
January 2
Reduced staff
*Exceptionally, Customer Service will close at:
- 2:00 p.m. (Pacific time) in British Columbia
- 3:00 p.m. (Mountain time) in Alberta
- 5:00 p.m. (Eastern time) in Quebec and Ontario
- 6:00 p.m. (Atlantic standard time) in Atlantic
Invoicing 2024:
Given the large end-of-year order volume, we would appreciate it if you could place your orders as soon as possible so that your invoices can be dated in 2024 (rather than 2025).